BRAD WINDHAM

Bought an 04 Dodge Ram. Salesman didn't want me to take it on the highway. He said traffic was bad. Was promised a 90 Day powertrain warranty. Four days later I took it to a mechanic because of an awful noise at highway speeds. It needed a complete rear differential rebuild. Mechanic told me that the dealer obviously tried to hide it. There was fresh sealant on the cover and brand new fluid inside. Talking to the manager was like talking to a wall. He kept insisting over and over that he said and did things he NEVER did. Swore that the salesman would NEVER promise a warranty. In the end he pretty much called me a liar and wouldn't discuss anything. Customer service was great until they get your money. Then you aren't worth their time anymore. I didn't even want him to pay for repairs. I just wanted to see if they would help with anything at all. DO NOT GET RIPPED OFF BY THEM!

Bought an 04 Dodge Ram. Salesman didn't want me to take it on the highway. He said traffic was bad. Was promised a 90 Day powertrain warranty. Four days later I took it to a mechanic because of an awful noise at highway speeds. It needed a complete rear differential rebuild. Mechanic told me that the dealer obviously tried to hide it. There was fresh sealant on the cover and brand new fluid inside. Talking to the manager was like talking to a wall. He kept insisting over and over that he said and did things he NEVER did. Swore that the salesman would NEVER promise a warranty. In the end he pretty much called me a liar and wouldn't discuss anything. Customer service was great until they get your money. Then you aren't worth their time anymore. I didn't even want him to pay for repairs. I just wanted to see if they would help with anything at all. DO NOT GET RIPPED OFF BY THEM!